FAQs

SimplyMiles is the newest way for AAdvantage members to earn miles when shopping with their favorite brands both in store and online.
SimplyMiles is open to AAdvantage members who reside in the US and also hold an AAdvantage credit card.
Enrollment in SimplyMiles is quick and easy. Log in with your current AAdvantage credentials, link one or more payment cards, and accept the program disclosures.
Participation in SimplyMiles is free.
SimplyMiles mileage offers are available to all current members. Add one or more valid credit cards to your SimplyMiles account, link available offers, shop and pay with your linked card. You will automatically earn award miles on qualifying purchases. Award miles should post to your AAdvantage account in 3 to 5 business days, but can take up 15 days in some cases.
There is no additional cost to participate in SimplyMiles.
Currently SimplyMiles is open to holders of any AAdvantage credit card. We’ll be adding more options in the near future. Stay tuned.
You may register up to three payment cards in SimplyMiles. You may add or remove your registered payment cards in the Account page on SimplyMiles.
Log into SimplyMiles, and go to Account page to adjust communication preferences.

AAdvantage miles expire 18 months after you earn them unless there’s some activity in your account. Luckily, you can reset the expiration date by either earning or redeeming miles, which means that there are dozens of ways to keep your miles fresh for your next award flight.

Accessing “Your account” will show the number of miles you have and the earliest date they could expire.

  1. Browse through your curated list of offers.
  2. View offers details and activate the offer.
  3. Use one of your registered cards to complete the purchase.
  4. Based on your credit card transactions, we will credit your SimplyMiles account with your earned miles.
In order to receive miles for selected offers you will be required to activate each offer. This can be done by clicking on the “Add to Card” button associated with selected offers.
Please refer to each offer for how to redeem and earn miles. For activated offers, make your purchase with your linked payment card. No coupons or interaction at the store is required. Miles will be awarded based on eligibility.
New offers are being added regularly. Check back on the site or keep an eye out for our SimplyMiles email.
In most cases miles will be awarded within 3-5 business days, but in some cases can take up to 15 business days.
We reserve the right to deduct miles should you make a return/exchange.
Please visit Buy, gift or share miles to learn how to gift, share or buy miles.
You can view the miles earned by participating in SimplyMiles by visiting the Miles Earn link. For a full history of your mileage transaction history please visit AAdvantage
You can view the miles earned from your participation in SimplyMiles by visiting the Account section
There is no limit to the number of miles that can be earned through SimplyMiles. Please check each offer for terms and conditions.
We will research and respond to your inquiry within 3 business days. Please contact us here to submit your inquiry.
Have a merchant that you would like to see participate in SimplyMiles? Let us know (link to contact us page defaulted to merchant recommendation)
Contact SimplyMiles customer service here.

Contact us

Thank you for your interest in the Simply Miles program. If you still have a question, please submit the form below to contact the AAdvantage® Simply Miles customer service and we will help you.

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AAdvantage® Account
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